Property Management

Maintenance Requests

Check the following before submitting a request.

In the case of a fire or other major emergency, please call 911 immediately.

If your air conditioning is not working: The air filter must have been changed within the last 30 days. The thermostat should not be set below 72 degrees or the unit may freeze up.

If your garbage disposal is not working: Check underneath the sink for a "reset" button. You can see how to do this HERE Use the disposal wrench provided underneath the sink to twist and unlock the blades. Make sure the disposal is OFF while doing this.

If your water heater is not working: Check the pilot light and re-light if needed.

If you have a water leak or minor flooding: Turn off the water source from the water shut-off valve. Call the Red Rock Property Management emergency line to request a plumber.

How to Submit a MELD

Maintenance requests.

1. How it works

You will receive an invitation email from Red Rock Property Management Via Property MELD when you become a tenant.

2. Confirm your info

From the email you receive, you will confirm your information, set up a password, and click the sign up button. Then you'll confirm your number.

3. Submit a new MELD

A "MELD" is a request for maintenance. Simply click the "+ New MELD" button in your account to get started. Click the button below to go login to your account.